From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job


You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs:


CONFIDENCE 
10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship


CARING
14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” 


CLARITY
12 techniques to get your ideas across clearly—and ensure you understand everybody you work with


CREDIBILITY
14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web 


COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)
21 tactics to confront the number one workplace nightmare and come out shining


Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!

From the Publisher

Leil Lowndes is an internationally recognized communications expert who has addressed audiences of up to 10,000. She has spoken and conducted seminars for hundreds of major corporations and associations. Leil is the author of 10 top-selling books, and her work has been translated into 27 languages.

From the Back Cover

“This powerful, practical book shows you how to influence others, communicate clearly, and achieve your goals through others faster than ever before.”—Brian Tracy, America's #1 expert on business relationships and bestselling author
“To avoid your career failing to launch, Leil Lowndes’s new book should be required reading for every employee. Reasoned, researched, and real—it’s a fun, relatable, quick read with practical tips and advice that everyone can and should use immediately!”—Gregory Giangrande, career advice columnist for the New York Post
 “This outstanding—and fun to read—book teaches you ways to reach the top without making any enemies along the way.”—Marshall Goldsmith, Thinkers50 “World’s Most Influential Leadership Thinker” and author of the #1 New York Times bestseller Triggers
 “This is the kind of book you don’t just read, but always keep around to refer to. It’s a playbook to handle the multitude of communication challenges we all face. I highly recommend it to anyone who wants to be a masterful communicator.”—Rick Brinkman, coauthor of Dealing with People You Can’t Stand
“Like a sure-footed guide who shows up in the nick of time, Leil Lowndes charts a path for professional success in our dizzying digital age. How to Talk to Anyone at Work is jammed with more usable insights than books twice its size—you'll find an idea to implement on every page. Get this book, use the ideas, and reap the benefits of better communication.”—Geoffrey Tumlin, author of Stop Talking, Start Communicating 
“Lowndes opens our eyes by having us look at our core human connections with an unprecedented depth. Her advice is subtle and powerful. A great and necessary read for those who want to get ahead at work.”—Kathi Elster, coauthor of Working with You Is Killing Me
“Leil’s new book is filled with gems of communication techniques to help you reach the top and stay there, without making any enemies along the way—an enviable skill!” —Debra Fine, author of The Fine Art of Small Talk
“Leil Lowndes has done it again! Her previous book How to Talk to Anyone showed you how your life can improve if you master basic communication skills. This one goes deeper and shows you how those same skills—and new ones—can help you prosper professionally. They are simple, but not trivial. Leil has done a super job of making their value come alive through powerful anecdotes. This book is a keeper. Reread a few pages from time to time and implement what she recommends.”—Srikumar Rao, author of Happiness at Work
“Whether you’re dealing with your boss, a coworker, your team, or the entire company, Leil gives you 72 remarkable ways to get what you want and earn everyone’s esteem through superior communicating.”—Craig Weber, author of Conversational Capacity
“Leil, who has addressed audiences from 10 to 10,000, knows how vital making presentations is in today’s workplace. She gives you superb advice on how to squelch the butterflies and present with passion.”—Jeremey Donovan, author of How to Deliver a TED Talk
“If you want to hit home runs with your boss, coworkers, and clients, read How to Talk to Anyone at Work. It’s a winner and you will be, too, when you follow her savvy career advice.”—Don Gabor, author of How to Start a Conversation and Make Friends
“Read this and learn from the best! Leil’s new book is a gem and teaches you how to achieve what many believe is an impossible task—being both liked and respected by everyone at work.”—Olivia Fox Cabane, author of The Charisma Myth
“Leil Lowndes paints a picture of what too many of us face at work: toxic bosses, backstabbing coworkers, office politics run amuck. If only we could make all of those realities go away. Well, they’re not going away any time soon, so our only choice is to figure out a better way to respond. How to Talk to Anyone at Work delivers on just that. With a delightful and easy-to-read style, Lowndes arms us with useful tricks to communicate in a way that finally gets us the respect we deserve. If you want to get ahead, be more productive, and a whole lot happier on the job, this book is for you. I highly recommend it!”—Laura Putnam, author of Workplace Wellness That Works
“If you read only one self-help book this year, pick up this extraordinary and enjoyable must-read primer. It’s written for you to get to the top and stay there.”—Debra Benton, author of How to Act Like a CEO
“Leil Lowndes has done a magnificent job describing all the interpersonal challenges in the workplace and what do about them. Having led a job stress group for 15 years, I would highly recommend this book to my clients!”—John Arden, PhD, ABPP, author of Surviving Job Stress 
 “A great book that recognizes the role nonverbal communication plays in your success. Leil gives you specific and concrete information to improve your communication.”—Patti Wood, author of SNAP
 “How to Talk to Anyone at Work provides you with a platinum key to unlock the door to personal and corporate success. Leil’s one-of-a-kind tips are terrific.”—Dr. Tony Alessandra, author of The Platinum Rule
 “A must-read with excellent advice and tips. Most of us don’t think enough about the people portion of our jobs—but it is the most critical to our success. In How to Talk to Anyone at Work, Leil Lowndes provides practical advice on how to break down communication barriers at work to make our jobs more enjoyable and rewarding.”—Dr. Noelle Nelson, author of Got a Bad Boss?
 “How to Talk to Anyone at Work gives the reader a manual on how to be successful at work and in life. The guiding principles used in the book are based on confidence with others, showing others you care, clarity in communication, truthfulness to establish credibility, and coexisting patiently with people in an early learning curve. The book matches our own research and recommended practices, especially when the author writes brilliantly about the nonverbal and visual aspects of communication that can be perceived by others as secure, honest, and self-engaged—or not.”—Peter J. Dean and Molly D. Shepard, authors of The Bully-Proof Workplace
“Leil Lowndes’s How to Talk to Anyone at Work is a delightful, fun read with lots of practical tips for communicating effectively in the workplace. Leil's warm, personal style combined with her insightful suggestions provides a sense of energy and empowerment that leads you to conclude, ‘I can do this!’”—Paul White, PhD, coauthor of The Vibrant Workplace

About the Author

Leil Lowndes is an internationally recognized communications expert who has addressed audiences of up to 10,000. She has spoken and conducted seminars for hundreds of major corporations and associations. Leil is the author of 10 top-selling books, and her work has been translated into 27 languages.

Leil has devoted her professional life to helping people become more effective communicators in business, social, and romantic relationships.

The passion she brings to her writing and speaking on communication skills can be traced to childhood when she suffered almost debilitating shyness which lasted right through college. After being a teacher for six years and still feeling socially insecure, she decided to leave the teaching profession and work only in situations which put her in constant touch with a wide variety of individuals. Here is a short history of how she gained her insights and share them with the world.

After working with elementary school children, she decided to take the first step toward her goal by becoming an international flight attendant to feel at ease speaking with adults from all over the world. Still shy in front of crowds, however, tried acting to become confident on stage in. But, although she was very successful (even starring in a Broadway show,) she wasn't satisfied simply speaking from a playwright's script. To become comfortable addressing large audiences with her own "script," she became a cruise director on ships traveling around the world. That exhausting experience of dealing with people almost 24 hours a day, she said, would cure anyone's shyness!

Between trips, Leil worked as substitute host on New York's #1 radio talk show. Interviewing celebrities and political figures is how she became confident talking to anybody about anything.

After decades of communicating with all types and ages of people, Leil decided to write and speak to groups to share her knowledge with the public. Leil now conducts seminars for Fortune 500 companies and speaks at conventions, but her favorite type of communicating is still one-on-one talking with people.

She has written ten books, many of which have been translated into 26 languages. The best selling ones include: "How to Talk to Anyone," "How to Instantly Connect with Anyone," Good-bye to Shy," "How to Be a People Magnet," and "How to Make Anyone Fall in Love with You."